Hurricane security recovery FAQ
Direct answers for property managers and boards.
Use these answers to stabilize the situation and prepare a useful service request.
Who repairs security cameras after a hurricane in Northwest Florida?+
Cybersmetrics provides post-storm commercial security-system assessment, troubleshooting, repair planning and modernization from Panama City through Panama City Beach, 30A, Destin, Fort Walton Beach, Navarre and Pensacola. Availability depends on safe access, workload, property location and system supportability.
What does the $1,295 HURRICANE promotion include?+
The promotion includes up to six hours onsite for a full-day commercial security-system assessment within the campaign service corridor, visual and functional checks of the agreed systems, damage documentation, preliminary repair-versus-replacement findings and a concise written recovery priority list. Parts, repairs, equipment, lifts, after-hours work, electrical or structural remediation, water extraction and extraordinary travel are separate.
What paid hurricane assessment packages are available?+
Rapid Storm Triage is $695 for up to two onsite hours focused on an urgent system. The Full-Day Recovery Assessment is $1,295 for up to six onsite hours and written recovery priorities. HOA and multi-building recovery planning starts at $2,495 and requires a defined scope.
How do I qualify for the hurricane promotional price?+
Provide the keyword HURRICANE when first calling or submitting the service request. The offer is limited to one qualifying assessment per property, must be scheduled by November 30, 2026, cannot be combined with other offers and requires a safely accessible property.
Should wet cameras or network equipment be turned back on?+
No one should energize visibly wet, submerged, contaminated or electrically unsafe equipment. Keep people away from downed lines and flooded electrical areas and use the appropriate utility, electrician, fire, structural or emergency professionals before security-system testing.
Can Cybersmetrics document damage for an insurance claim?+
Cybersmetrics can photograph security equipment, record observed condition, models, serials and functional test results, and prepare repair or replacement recommendations. This is technical documentation, not an insurance coverage decision, structural report, electrical certification or determination of legal cause.
Can only damaged cameras be replaced?+
Sometimes. We first check whether the failure originates at the camera, cabling, PoE, fiber, network, recorder, storage, configuration or power system. Serviceable infrastructure can often remain, while unsupported or repeatedly failing equipment may justify phased replacement.